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How might we craft a brand experience that captures hearts, not just minds?

COMPANY

Critical Mass

PLATFORM

Web

ROLE

UX Designer

YEAR

2022

Helped 1-800-Flowers extend their brand messaging to their online experience. As the UX designer for this project, I worked collaboratively with art directors, visual designers and marketing researchers to redesign the digital experience to focus on capturing hearts in a new customer segment.

RESULTS

64% motivated to order from the brand

As my work is under NDA, I can't share with you all the details here but I would be more than happy to chat alongside my overall experience with you in an interview.

The team who made this possible.

Visual Designers & Art Directors

bring UI designs and concepts to life

Marketing Science

gather insights to shape the brand strategy